Our policy is “all sales final” unless one of the following three things occurs:

  • Your item is stained, has a hole in it, smells of smoke, mildew, mothballs or has pet hair on it.
  • Your item is damaged or not working.
  • Your item was clearly mis-represented in the item info area available to shoppers.

If we refund one of your items this amount will be taken out of your total sales and the item will be donated.