ALL SALES ARE FINAL AND NON-REFUNDABLE after you leave the pick-up location. All orders not picked up will be donated. Refunds will only be offered on items that are stained (not disclosed in the listing), damaged (not disclosed in the listing), missing parts (not disclosed in the listing), or misrepresented in the online description and ONLY at the time of pick-up. Please bring any issues to our attention immediately. Once you leave the pick-up site, all sales are considered final.